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Mattress Dimensions | Overall | Headboard | Footboard | |
Full | 54" W X 75" L | 58" W X 81" L X 52.5" H | 52.5" High X 3" Thick | 26.5" High X 3" Thick |
Queen | 60" W X 80" L | 64" W X 86" L X 52.5" H | 52.5" High X 3" Thick | 26.5" High X 3" Thick |
King | 76" W X 80" L | 80" W X 86" L X 52.5" H | 52.5" High X 3" Thick | 26.5" High X 3" Thick |
California King | 72" W X 84" L | 76" W X 90" L X 52.5" H | 52.5" High X 3" Thick | 26.5" High X 3" Thick |
When choosing a piece of furniture, it's common to consider the measurements of the room. However, it is also important to think through a few more things like whether or not the furniture will fit through all doorways, or will it cross through your stairs?
Here are some measurements that you should consider before you order a large piece of furniture, so that it reaches its destined area in the house successfully, without much hassle.
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Note:For apartments and multi-story homes with elevators, it is important to measure the height and width of the insides, along with the elevator’s opening and its distance from the opposite wall.
Follow these steps to ensure a smooth delivery of your furniture. Many a time, just an inch of space can make all of the difference and save you the time and energy when moving large furniture pieces.
There could also be times when you have your eyes set on furniture that you don’t think would fit in. This is when Our
Customization Services come to the rescue. Get your favorite piece of furniture made in the exact size, shape and shade you want.
XPO picks your items for delivery and then deliver the items as per their pre-set priorities. XPO will call you to arrange a day for delivery.
FedEx picks your item when it clears mandatory custom duties. FedEx will deliver the item to you at their pre-set priorities without giving any call. It takes 6-7 business days for them to deliver you the item at your doorsteps.
Note : Tracking of your package gets activated only when it is picked up by our freight partner.
Does your company have paper catalogs or retail locations?
Sierra Living Concepts creates heirloom quality furniture at affordable prices. In order to achieve our goal of keeping prices low we only sell online and do not provide paper catalogs. Our full product line is available 24 hours a day online. Are color samples available? Colors are often difficult to match by a picture online. You may request free color samples prior to placing your order.
What are your ordering methods?
We want you to feel comfortable placing your order. You may order online, by phone,by mail or fax.
What is your Privacy Policy?
SierraLivingConcepts.com is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. SierraLivingConcepts.com does NOT rent or sell email addresses or phone numbers.
How do I check my Order Status?
You may check your order status online or by phone.
Call us at 1-866-864-8488
We will also send you email notifications as your order goes through our Order Fulfillment Process.
Do I pay any Sales Tax?
One of the great benefits of shopping at SierraLivingConcepts.com is that you do not pay any Sales Tax!! Only exception is for items shipped to California and Washington.
Do you offer any Volume Discounts?
At Sierra Living Concepts want to provide the lowest prices possible for heirloom quality furniture. We are happy to offer volume discounts. Please call our representatives at 1-866-864-8488 or email us at [email protected] for volume purchase pricing.
Why isn't my credit card being accepted?
To protect your credit card information, we validate the information you provide during the checkout process. If you received an error message during checkout, please confirm that the following information exactly matches your credit card:
Credit card number
Expiration date
Name on card
Billing address (must match the billing address of your credit card)
If you are still having problems please try another credit card or call us at 1-866-864-8488 or email us at [email protected]
How do I assemble my product?
Sierra Living Concepts builds all their furniture prior to shipping. We do not sell prefab furniture that needs assembly. Our onsite construction increases the durability of our furniture by up to 70%. We have found that a few pieces ship better if partially disassembled. For these pieces, a screw driver and possibly a hammer is sufficient.
What is the cancellation policy?
Orders usually are processed the next business day after you place your order, pending payment approval and order verification. However, every effort will be made to accommodate a cancellation or change providing your order has not reached the order processing stage or been shipped out. To expedite the cancellation process, you must contact us by phone or email within 24 hours after submitting your order to ensure proper cancellation. All our furniture are handmade by skilled Artisans using Pure Solid Wood and hence any cancellation after manufacturing begins incurs wastage of precious wood & labor cost. For this reason, once manufacturing has begun, we are required to charge a cancellation fee equal to 25% of the total order. Due to the overhead of logistics, if your order is cancelled after it has been shipped the fee would be upto 40%.
What is the return policy?
Upon arrival at our warehouse all returned items are inspected. You will be refunded the full cost of the merchandise minus the original shipping charge and actual return shipping fees if your item is returned within 14 days of delivery and is in the same condition as received. If the item shows signs of use you may be subject to a partial refund.
Expect to receive the refund within four weeks from shipping your return to us.This includes conservative estimates of the time required for the return shipping,inspection at our returns facility, and processing from your bank or Credit Card Company. We will notify you via email with the details of your refund. You will receive your refund via the form of payment that you used.
What is the policy concerning damaged or missing items?
At SierraLivingConcepts.com, we take great pride in backing all our furniture with a 100% Satisfaction Guarantee! To ensure that your precious order reaches safely, we personally inspect each item multiple times before shipping and use the industry best packaging to ensure safe delivery. In the rare case of damage, we will ensure that you get a brand new replacement product at no charge and for minor damages, we will work with you to get it locally professionally restored in brand new condition, at our expense.
Before delivery we will also send you detailed instructions on the simple process to file the damages with us. Please be assured that your purchase is entirely safe with us and just like hundreds of our customers, you will love the end product and cherish it for a long time!.
If you choose not to go with any of our recommended resolution we will gladly refund your purchase price less the shipping charges and restocking fee based on the situation. If the product was on a free shipping promotion, the purchase price of the product less the shipping charges incurred will be refunded.
On delivery of your order please follow below IMPORTANT instructions:
Who do I contact about billing questions?
Please call us at 1-866-864-8488 or email us at [email protected] and a Customer Service representative willbe able to assist you.
Where do I find information about how to clean and care for Indian Rosewood Furniture?
You Visit the help page on this site for information about taking care of our furniture.You will also find information about our earth-policies, and how our furniture is made.
Welcome to Sierra Living Concepts. When it comes to buying furniture online, you are presented with lots of choices. However, most of them are standard options that are not necessarily meant to be a part of your distinguished home. We at Sierra Living Concepts understand how special your home is and that it deserves something that is specially designed to suit its style.
Here are some of the reasons why Sierra Living Concepts could be your one-stop-shop for handcrafted furniture.
ABOUT US We are positioning ourselves to become a leader in customized handmade furniture by giving our customers more personalized experience than they might get in any traditional brick and mortar store. We offer a huge selection of timeless furniture pieces in various styles, wood types and stains, along with hand painted and reclaimed wood furniture. Being a strictly online platform allows us to keep reduced costs and extensive product offerings that come with a full year’s warranty.
HANDCRAFTED FROM 100% SOLID WOOD
Our skilled artisans handcraft every piece of furniture from solid wood, using traditional hand tools and techniques, ensuring superior quality and a charming natural appeal. Solid wood construction ensures that your furniture, sturdy and beautiful, would last a lifetime.
EASY, COMPLIMENTARY CUSTOMIZATION
Each of our furniture pieces are made-to-order, i.e made especially for each customer according to their specifications. We offer free customization services on most of our solid wood products. This lets our customers personalize their furniture in terms of size, stain, design or wood type. Our design experts create 3D models of your product based on your specifications. Once you approve the designs, we start working on your personalized furniture right away.
THE ABILITY TO “WATCH IT BUILT”
We keep it all transparent. Once our artisans start working on your order, we keep you apprised of the progress by sharing images of your order at every stage of manufacturing till it’s packed and shipped from our facility. This unique “Watch it Built” feature allows our customers to keep a track of their order’s progress and to make sure that they are getting exactly what they expect. Through their personal Customer Portal, customers have a 24*7 access to the images along with all shipping and delivery details.
QUICK AND EFFICIENT CUSTOMER SERVICE
To help you before placing an order, during its manufacturing or after its delivery, we have a set of compassionate and friendly people working in our Customer Service. Call, drop an email or Chat with our skilled associates at any time to get your questions answered. We are here to ensure the maximum satisfaction of our customers who have put their trust in us as a growing company.
SAFE SHOPPING EXPERIENCE
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Know that your information, time, money and trust is in safe hands!
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Heirloom quality furniture, handcrafted from 100% Solid wood is no longer limited to exclusive furniture or department stores. You can shop the best quality furniture online anywhere, anytime, right from the comfort of your homes. For any other information, feel free to contact us. Always happy to help!
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