Daniel Peluso

Verified Purchase
Reviewed On 18 March 2024
Well worth the wait.

Alex Pirnie

Verified Purchase
Reviewed On 17 February 2024
The overall shopping process was magnificent. A special set of high praise goes to the packaging team, amazing job was done to protect this high quality product

Jim Merrill

Verified Purchase
Reviewed On 18 November 2023

Terry McKay

Verified Purchase
Reviewed On 01 September 2023
The delivery was perfect. The 2 guys who delivered and sent up were professional, knowledgeable, personable and polite!

Abby Russell

Verified Purchase
Reviewed On 08 July 2023
From beginning to end, this experience exceeded our expectations. I found great value receiving the status updates with pictures and a view of the holistic process. Adam was extremely responsive and helpful with the delivery and white glove service, going out of his way to ensure we had someone here during the delivery window. Even though XPO arrived late, Earl and his peer were friendly, patient, and fun to hang out with while we waited, especially knowing it was a Friday. And when it finally arrived, we were impressed with the amount of packaging in place to protect the furniture. And the quality of the furniture is the best we’ve seen. The craftsmanship reinforces the high end, premium look we were seeking. Drawers slide in and out smoothly. And the white glove service was definitely worth it! Adam and Earl deserve to be recognized for creating a positive customer experience which is one of the many reasons we’ll buy from Sierra Concepts again. I also recognize the number of people behind the scenes working to make this a smooth and seamless experience and they deserve a big thank you too!

Valynn Price

Verified Purchase
Reviewed On 28 June 2023

Gary Bauman

Verified Purchase
Reviewed On 26 February 2023

Tanya Allen

Verified Purchase
Reviewed On 02 February 2023

Jennifer Crompton

Verified Purchase
Reviewed On 20 December 2022
Other than the extremely long wait for our table and chairs to arrive, the experience with your company was wonderful. Our family will enjoy this furniture for years to come!

Dawn Riccardo

Verified Purchase
Reviewed On 20 November 2022

Larry Slagle

Verified Purchase
Reviewed On 15 November 2022
Lead times for this product seemed very long at 3 1/2 months from order to delivery. The tracking data was helpful, and the product was packaged very well and arrived without damage. The table and chairs are solid and heavy, However the finish is more of a ‘rustic” look, not highly polished. There are some color variations in the table top due to the wood species I suppose. Assembly of the table was straightforward and required two strong men to lift and set the table top. The stain we chose was darker than we expected, and not seeing a sample was our mistake. Also, we are adding chair cushions as the seats are very hard to sit on for any length of time.

Mindy Wilson

Verified Purchase
Reviewed On 29 October 2022
Love our new table!!!!

Harry Hayes

Verified Purchase
Reviewed On 12 October 2022
We knew when we placed the order that we had to be patient while the furniture was custom made and shipped. We were sent photos showing the progress at different stages and customer service answered any questions we had. Great furniture.

Susan Brooks

Verified Purchase
Reviewed On 21 August 2022
Great products and customer service

Robert Gebo

Verified Purchase
Reviewed On 17 June 2022

Jamie Culen

Verified Purchase
Reviewed On 07 March 2022

Jawanna Thompson

Verified Purchase
Reviewed On 10 January 2022

Lynn Mattes

Verified Purchase
Reviewed On 19 November 2021
Love the table set! Delivery was a breeze. Thank you

Lorna Talbot

Verified Purchase
Reviewed On 04 August 2021
After moving into our new house we saw that a 72” round table was too big and called customer service to downgrade to a 60” table. Very accommodating and refunded me the difference. I received it exactly when promised. Beautiful table. I am very pleased! Thank you!

Lena Kryczkowski

Verified Purchase
Reviewed On 04 July 2021
Beautiful table and chairs! Although everything was packed secure. 2 of the chairs has large cracks in the seat. Sierra Living quickly responded and corrected the issues without question. I’ve been eyeing this table set for 2+ years and I’m so happy I finally pulled the trigger! It’s absolutely gorgeous!

Nancy King

Verified Purchase
Reviewed On 10 December 2018
Very professional easy process We love our new tables