Matthew Bell

Verified Purchase
Reviewed On 12 March 2022
The team at Sierra Living Concepts, Adam Trevino and Nancy Dow in particular, were terrific to work with. We had a lot of trouble with the delivery company. They delivered the table top and chairs on February 12th, but did not deliver the table legs. XPO Logistics was terrible to work with. Adam and the team worked very hard on our behalf to find and eventually (19 days later) have the legs delivered and the table built. He actually had to find a different logistics company to pick the item up from XPO and deliver it (they went to four different warehouses to find the legs). The team went the extra mile for us, and I know they share our disappointment in the delivery company. Unfortunately, when they built the table, we discovered that two bolts were missing (the bolts that attach the floor brace). We had no bolts that would work as a replacement, so that piece is not secured. The company did not remove the packaging that the table top and legs were delivered in. Adam and Nancy made the best out of a difficult situation. They communicated on an almost daily basis until the order was fulfilled. The quality of the table and chairs, and the extra efforts of Adam and Nancy are the reason we would consider doing business with Sierra Living Concepts again.

Michael Lason

Verified Purchase
Reviewed On 30 September 2019
I just want to personally thank everyone that help through this experience. I’ll be sending some pictures. Thank you all. Your all great Michael

Matt Fragner

Verified Purchase
Reviewed On 20 July 2019

Kristin Robinson

Verified Purchase
Reviewed On 15 July 2019

Amy Simpkin

Verified Purchase
Reviewed On 07 January 2015
Love my dining set! Thanks a bunch.