Rachel Tomlinson

Verified Purchase
Reviewed On 01 August 2023
I am thrilled with my table, and the whole process was so smooth. 10/10, will order again!

Margaret Burandt

Verified Purchase
Reviewed On 05 April 2023
Adam is a true professional. Adam is also very personal, hands on. He has great “follow up”

Ronald Pirozzoli

Verified Purchase
Reviewed On 18 August 2022
Shopping online was easy. I then followed up with a call to Customer Service. The rep was very helpful with color selection!! Sierra Living Concepts does a great job of keeping the buyer informed order status

Benjamin Babirad

Verified Purchase
Reviewed On 23 June 2021
I have to admit I was skeptical at ordering furniture online and not being able to see it before I ordered, but we decided to dive in. We ordered a sideboard, a small dining table with 4 chairs and a big dining table with 8 chairs, all matching stain. We received updates at every process with images to see the work in progress. I must say Sierra Living you really made this process very simple closest to getting it from a store. I just wasn’t able to touch it. Thank you so very much! We will be customers for life! PS we put blankets on top of the tables until we get the glass we ordered to cover it.

Ira Giffuni

Verified Purchase
Reviewed On 14 June 2021

Donnell Wright

Verified Purchase
Reviewed On 05 February 2021

Jeff Putnam

Verified Purchase
Reviewed On 05 December 2020
I am very pleased. Do not be alarmed by this company that you may not heard of yet... they are the real deal... buy with confidence. The hand-made table I purchased took about 12 weeks total to arrive, but I was always aware of the where it was in the process. Communication is superb, and there were zero issues upon delivery. I couldn’t be more satisfied. I highly recommend!

Joanne Turnbull

Verified Purchase
Reviewed On 12 September 2020

Tom Kelly

Verified Purchase
Reviewed On 15 October 2019

Tom Bourgault

Verified Purchase
Reviewed On 06 May 2019

John Ferrari

Verified Purchase
Reviewed On 28 February 2019
Very good communication on entire process

Daniel Jackson

Verified Purchase
Reviewed On 19 December 2018
I cannot say enough about your customer service and warranty policy -- it is above and beyond anything I expected, as you replaced the first table that was damaged in shipping, and the second table that developed a crack along a glue joint. The new table arrived, and it is beautiful, with the exception of cracks in some of the glue joints on the border of the table. I did not want to trigger another service event, so I re-glued these cracked areas of the table myself. It is fine now. With all this said, I think you should audit your woodworking process for assembly and gluing of the boards. I'm not sure if the problem is the type of glue you use, or the workmanship, or possibly the boards not being fully dry when assembled into furniture. At any rate, the incidence of cracks has been on each table you have sent.

Katherine MacInnis

Verified Purchase
Reviewed On 18 October 2016
I love my table & chairs! The workmanship is awesome, I just want to stare at it all day! Long time for shipping but definitely worth the wait.

Lung Kwan

Verified Purchase
Reviewed On 27 October 2014
Please include more information about the product along with delivery. It would make it easier to describe the table to friends and family.

Cynthia Bourne

Verified Purchase
Reviewed On 01 August 2014
You never really know the character of a company unless you run into problems and I must say that customer satisfaction is obviously your company's highest goal. We feel your whole staff went above and beyond to ensure we were totally satisfied with our new table. Your quick and courteous responses to our questions and concerns were appreciated. We love our new table and truly value all you did to make sure that we received a quality product. Our guests agree this is the perfect table for our home!! With our kindest regards, Cindy & Allen

Melanie Herman

Verified Purchase
Reviewed On 22 July 2014
Our custom table is absolutely beautiful and well made. Thank you!

Amy Lawrence

Verified Purchase
Reviewed On 12 July 2014
Although we were a little worried about the price, we are extremely happy with our table, chairs, and benches. They are so beautiful and well made, and we get compliments all the time. Such a unique piece; we are so glad we decided to take a chance on it. Customer service was excellent too! Thank you very much!!

Pamela Fjeld

Verified Purchase
Reviewed On 17 March 2014
Great experience . Everything went as expected . Very friendly, helpful staff.