Wei Zheng

Verified Purchase
Reviewed On 19 February 2024

Cheryl Keefe

Verified Purchase
Reviewed On 25 November 2023

Kathy Wilbert

Verified Purchase
Reviewed On 14 September 2023

Genie Dumoulin

Verified Purchase
Reviewed On 04 August 2023
Let's start with the only downside. When we ordered we thought that the furniture was coming from California only to find out that it would be made in India and need to go through customs, etc. before coming to us. This is not a huge issue, but it would be nice if people understood that it was not being made in the US. Aside from that, the customer service is wonderful, we were contacted whenever we needed to be. Before being made, the sketches were sent to be sure of size, etc. We were informed of transit, the freight company was contacted, the white-glove service to do unpacking and setup were ready when the delivery came. Both the freight delivery person and the setup people were very good and congenial. The table and chairs are beautiful, study, heavy, and will last for years to come. Thank you, Sierra for a wonderful product at a reasonable price and for you kindness throughout the process. It took a while, but was worth it!!!

Thomas Miller

Verified Purchase
Reviewed On 23 November 2022
The furniture arrived 6 days ago and has been sitting in my garage until I could get the time to unpack it. It was very well protected and fairly easy to unpack. The table and chairs are just beautiful! It was definitely worth the wait!! My money was well spent with Sierra Living Concepts and I will be ordering from you again. The only issue I had was trying to get the legs attached to the table. I did not realize that they were numbered until I saw the stamps on the legs and corresponding table corners. You see, I could not read the instructions because they were not legible. I have attached a scanned copy for you to view for yourselves. I did figure it out after attaching the wrong leg to the wrong corner at first, but it would have been easier if I could have read the instructions that described the matching stamps!

Janna Wolff

Verified Purchase
Reviewed On 22 November 2022
I absolutely love my furniture!!! I had been looking for quite some time, and decided to order from Sierra Living, after seeing the style on the website that would be perfect for our home. It was promised by Thanksgiving and it arrived in perfect condition a week before. It is stunning, and so well-crafted, very sturdy, and of a high quality I haven't seen in any of the furniture stores I've looked in. I have a matching desk coming soon. Thank you Sierra Living!!! I also have to say that my representative on the phone when ordering was fabulous, so knowledgeable and informative, while making it an experience almost like she was in my home.

Dionicio Cruz

Verified Purchase
Reviewed On 05 October 2022

Anthony Baker

Verified Purchase
Reviewed On 30 September 2022
Great

Kelly Goebel

Verified Purchase
Reviewed On 09 March 2022
Customer service was the best. I really liked the fact that I could speak to someone in person. I also loved the updates on where in the process my dining room set was.

Siddhananda Swami

Verified Purchase
Reviewed On 06 October 2021
The dining table and 10 chairs looks so good and it is solid wood. Good packing too. Thank you so much. All our members in this temple like it so much.

Bernice Todd

Verified Purchase
Reviewed On 18 August 2021
The furniture is well worth the wait. If you want quality at a good price I recommend buying here.

Heidi Foreman

Verified Purchase
Reviewed On 24 July 2021
I really appreciate the customer service both from SLC and their freight carrier. It is reasonable pricing for what I consider to be a high quality product. Thank you

John Smith

Verified Purchase
Reviewed On 15 September 2020
The items took way longer to get than expected but they were well worth the wait. I'm not sure if the added time was due to the Covid19 outbreak or because they substituted a different wood that would more closely match our existing furniture - after sending them pictures of the other furniture in the room. They did an absolutely great job matching the antique oak already in our home. The items were packed so well that even when the truck driver accidentally knocked one crate over it had no damage what-so-ever. We had friends over the day after they arrived and everyone ranted about how great they looked and how solid they were made. If you are thinking about buying from SLC the only thing you will be disappointed with is the time it takes to get these HEIRLOOM pieces of furniture. Good job SLC!

Jo Dee Kellison

Verified Purchase
Reviewed On 26 May 2017
We live on the other side of the country, Maryland. We received our table without an blemish. It is beautiful! The wood is of high quality, better than any table you can find in your furniture store, I looked around believe me. I highly recommend this company, they are great to work with and you will love your table.