My wife and I purchased our new bed and matching nightstands from Sierra Living Concepts, and we couldn't be happier. Every part of the experience exceeded our expectations (except one, that I'll get to later). Sierra communicated with us at every stage of the process, from showing us that the first pieces had been built and asking our opinions and whether we were pleased with them, then showing them to us once the staining was finished and doing the same. They sent us pictures for one final check-in before shipping to make sure we were happy with everything, then gave us all of the information we could possibly want about the shipping itself. When it arrived, everything was exceptionally well packaged for transport, to the point where some damage to the outside boxes that had me concerned would've had to make it through 3 more layers of protection to ever reach the pieces! Every piece looks and feels exceptional, the quality is tremendous. The heavy bolts and connecting pieces almost feel like overkill, but I will absolutely sleep more soundly (har har) knowing that they're there. The only part of the experience that wasn't absolutely better than I expected was assembly. To be clear, I've put together a lot of furniture in my time, so I wasn't expecting things to be too difficult. And it shouldn't have been...except that we were sent the directions for a different kind of bed. It actually took me until halfway through page 2 to realize this, because even if it had been the right bed, the instructions were printed so faintly that I had trouble identifying parts in the pictures. So there were a few parts that we had to turn and rotate and reposition for half an hour before we figured out how it all went together. The other thing I feel the need to call out is that a couple of the drawers in our bed, and one drawer in one nightstand, are offset just a tiny bit from where they need to be to push in 100% of the way. The top of the drawer catches on the edge of what it's being pushed into, and causes it to jut about 1/4". I think for the bed, where the drawers are on rollers, I just need to shim the bed a tiny bit to fix the problem. I'm still trying to figure out the nightstand. But aside from that, everything is amazing! The bed and nightstand are absolutely beautiful, and are such high quality that I have no doubt this will be our "forever bed."

Our furniture is beautiful, thank you.

I shopped around quite a bit for a suitable bed storage frame. I kept coming back to the designs of Sierra Living. The quality looked good omline, and this holds up in person. Due to the times we live in: worker shortages, COVID, backlogs indelivery it took 7 months to get my bed. I was kept in the loop about what was going on, which helped. The bed arrived, and I had ordered the “white glove” treatment, which was an excellent choice. The bed was assembled and looks great. There is ample storage, and the color is perfect. I highly recommend the workmanship of Sierra Living artisans.

Dealing with Sierra was great. Great quality and customer service. Other than super delayed delivery (which was out of anyone's control) things were fine. However....dealing with XPO for delivery was a nightmare. Once we actually got it delivered it was mostly fine but their communication was awful. Initially they just scheduled without calling me and trying to get ahold of them to reschedule because the time they chose didn't work took forever. Then the first delivery attempt they did not show up, nor call me, and then tried to say we weren't home. Second delivery was successful, however I was under the impression that they were able to take away our old base and they refused. I would highly recommend dealing with a different delivery company...

thank you