Buy with Confidence
Greetings from Sierra Living Concepts!
Your destination for affordable handcrafted solid wood furniture.
About Us
We are an established online furniture retailer and have been trading online for 5 years. Being an online retailer we are able to offer you great value and affordable quality products by eliminating the overhead associated with a traditional brick-and-mortar business. To ensure that you have the best experience and value, we provide excellent Customer Service through Technology & Talented Staff while preserving the Age Old Tradition of making Fine Handcrafted Furniture.
Why buy your furniture from Sierra Living Concepts
With over 5 years of experience in the furniture trade in US you can shop with confidence in the knowledge that you are buying from experts at one of America’s leading online furniture retailers.
Our entire furniture range is made of long lasting pure solid wood which your eyes will appreciate and your generations to come will enjoy!
We also offer the unique ability to have any item Custom Made to Desired Size, Shade & Design at Most Affordable Prices, on every order that you place through us.
Unique ability to 'Watch It Built'!
Once an order is placed through our simple ordering process, we will confirm all the specifics with you until your are compeltely satisfied. Our complimentary design services team will provide professional sketches of your custom items for confirmation before manufacturing. Through your personal Customer Portal you will get an unprecedented visibility of the order including Order Images while it passes through the stages of Traditional Manufacturing, Strict 20 Point QA Checklist, Hand Polishing, Secure Packaging, Reliable Shipping and Scheduled Delivery. We will upload images of your items for your verification before shipping so that you get exactly what you expect!
Easy Accessibility through our Integrated Helpdesk
At Sierra Living Concepts, we are passionate about serving you, and we’re proud of the standard of excellence upheld by our knowledgeable home furnishing consultants, friendly and polite delivery teams and dedicated customer care associates. Call, Email or Chat with our friendly associates at any time to get your questions answered. We are here to ensure that you get the best customer service experience possible !
Your Privacy - Our Responsibility
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and Transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/ servers in which we store personally identifiable information are kept in a secure environment.
What our Customers are saying
...had a real person with a real answer
We were a little shy at spending that much money on the internet. BUT! Our fear was quickly taken away. We could not have had a better experience. When I would call, I had a real person with a real answer and so, so pleasant. They were with me every step of the way. What a wonderful, beautiful dining set we have now. Thank you, thank you, thank you!!!!! My son is now visiting your site. -
Gerald Haake...worth the wait!
The table and chair set that we received was really well and heavily build which is important with a young family. The wait was worth it! Definitely looks hand made -we love it! -
Ashley Alexander...great way to watch the progress of my order
The customer portal is a great way to watch the process of my order. It has even helped the time to pass by allowing me to view the progress. I have shown friends how open the process is to the customer and at least one is now eager to make purchase through Sierra living Concepts as well. I have to admit I was a little concerned in the beginning about having to pay in full prior to shipments but after learning and seeing how the system works, I became much more relaxed and confident and now even enjoy tracking my item. -
Marilyn NeavesOur Accreditation - Our Pride
We have retained 100% positive feedback on
eBay.
For over one and half year, Sierra Living Concepts has been a BETTER BUSINESS BUREAU Accredited business. As an “
A+” rated
BBB accredited business, we have committed to the customer service standards called for by Better Business Bureau.
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