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On behalf of everyone at Sierra Living Concepts, our hearts go out to all those who have been affected by the Coronavirus (COVID-19). We are committed to helping slow the spread of this virus as well as protecting the safety and well-being of our employees, customers and suppliers.

Our company continues operations while taking all precautions and responding quickly to the immediate challenges. We will remain open online and by phone at 1-866-864-8488. Our Customer Service and Sales / Designer teams are working safely from home and ready to help. That means you can order online, call, chat, or even start a custom project using our free design services remotely. For orders that are shipped, we are currently running all transfers and deliveries including in-home deliveries. However, we will communicate on a case by case basis as the situation progresses (delays caused by local regulations are possible), and we are taking extra precautions to protect our customers and team members.

Our furniture builders and artisans are continuing hard at work creating your pieces while adhering to safety regulations. We may experience intermittent delays, based on public health directives requiring temporary stoppage of work. As we are all trying to navigate this period of uncertainty, we appreciate your continued support of the skilled and hard working craftsmen who make our furniture. Our manufacturing facilities, and distribution centers have increased cleaning and sanitizing procedures. As standard process, our overseas containers are fumigated and sealed prior to dispatch. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. The Center for Disease Control updates their FAQ's on this topic daily.

We are grateful for the kind support and understanding of our loyal customers, communities, and our Sierra Living Concepts family. Our many years of experience have taught us that we can navigate uncertain times by being realistic yet optimistic, empathetic as we help each other find the way through each day, and supporting each other through this extraordinary time.

Take care, and we will continue to update you. We hope that you & your loved ones stay safe and healthy.

Sincerely,
Team @ Sierra Living Concepts

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