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Give us a call
1-866-864-8488
Watch It Built
Greetings from Sierra Living Concepts!
We welcome you to this Integrated Watch it Built service portal where you can get your order updates 24 x 7 all with an intuitive user experience. Here, we provide you with personalized customer service that fits your unique needs of getting updates on your order.
Novel Experience to watch your order progress!
We offer online customer portal, a feature that will let you check on your past and pending orders. Just log into the customer portal and get updates on your order progress, where you can view the exact stage at which your order is being processed. To review the status of a single order, you are required to enter the order number and the email address that was used to place the order. When viewing your order status, you'll be able to see which items have already shipped and which are in process.
Track
Unique Ability to Track your Order Details
Once an order is placed through our simple ordering process, our complimentary design services team will provide professional sketches of your custom items for confirmation before manufacturing. Through your personal Customer Portal you will get an unprecedented visibility of the Verification document, where you can cross check all the design instructions given by you.
Monitor
Monitor Your Order Progress
Through your personal Customer Portal you will get 24 x 7 automatic updates of the order including Order Images while it passes through the stages of Traditional Manufacturing, Strict 20 Point QA Checklist, Hand Polishing, Secure Packaging, Reliable Shipping and Scheduled Delivery. We will upload images of your items for your verification before shipping so that you get exactly what you expect!
Communicate
Easy Accessibility through our Integrated Helpdesk
At Sierra Living Concepts, we are passionate about serving you, and we are proud of the standard of excellence upheld by our knowledgeable home furnishing consultants, friendly and polite delivery teams and dedicated customer care associates. Call, Email or Chat with our friendly associates at any time to get your questions answered. We are here to ensure that you get the best customer service experience possible!
